Sean McKenna

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Which Customers Are Over-Served or Under-Served?

Understanding customer service is crucial for businesses aiming to optimize their market presence. A central question for organizations today is, which customers are over-served or under-served? This inquiry can unveil significant opportunities for improvement and yield actionable insights that inform marketing strategies, customer alliances, and product offerings. At Luth Research, we leverage sophisticated methodologies to…

Which Customers Are Over-Served or Under-Served? Read More »

Which Segments are Targeted in Market Research?

In the fast-paced world of market research, understanding which segments are targeted is crucial for brands aiming to tailor their products and marketing strategies effectively. This article delves into the various market segments and the significance of identifying them in the research landscape. Understanding Market Segmentation Market segmentation is the process of dividing a broad…

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Can Market Studies Support M&A Decisions?

Mergers and Acquisitions (M&A) are significant undertakings for businesses, often representing a critical pivot point in strategy, growth, and market positioning. In this complex landscape, one question emerges: can market studies support M&A decisions? The answer is a resounding yes. Market studies provide essential insights into market dynamics, competitor landscapes, and consumer behaviors, significantly enhancing…

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Why Collect Voice of Customer (VoC) Data?

In today’s competitive marketplace, understanding consumer sentiment has never been more important. Organizations are increasingly turning to Voice of Customer (VoC) data to gain insights into customer experiences, opinions, and expectations. But why collect Voice of Customer data? This article delves into the nuances of VoC data collection and its critical role in shaping business…

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Can Market Research Help in Pricing Decisions?

In today’s highly competitive marketplace, effective pricing strategies are crucial for business success. Organizations constantly seek ways to optimize prices to maximize profits while remaining attractive to consumers. The question arises: can market research help in pricing decisions? The answer is a resounding yes. Utilizing comprehensive market research enables businesses to make data-driven pricing decisions…

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