March 2026

Understanding who are the most active participants in loyalty programs is crucial for brands aiming to enhance customer engagement and drive sustainable sales growth. In an era where consumer choices abound, identifying and nurturing these key segments can lead to improved loyalty, better customer experiences, and increased profitability. The Importance of Loyalty Programs Loyalty programs…

In the world of e-commerce, many factors contribute to a company’s success. Among these, a competitor’s returns policy can significantly influence consumer choices and brand loyalty. Understanding how a well-structured returns policy can serve as a key differentiator in an increasingly competitive market is essential for businesses aiming to increase customer satisfaction and retention. The…

In today’s rapidly evolving market landscape, tracking consumer preference shifts has become imperative. As consumer behaviors and attitudes change, brands must adapt to maintain relevance and achieve lasting success. By utilizing advanced tools and methodologies, such as those offered by Luth Research, businesses can extract actionable insights that inform their strategies and enhance customer engagement….

In the fast-paced business environment of today, brands must evolve constantly to stay relevant. A brand refresh is not just a change in logo or design; it’s an essential strategy that can revitalize your brand and enhance its connection with consumers. Understanding who should be the target for a brand refresh is crucial for maximizing…

The transition to electric vehicles (EVs) is a critical topic in modern transportation, drawing interest from manufacturers, policymakers, and consumers alike. Conducting a focus group on electric vehicles can provide invaluable insights into consumer perceptions, acceptance, and the factors influencing EV adoption. This guide will walk you through the essential steps on how to conduct…

In the fast-evolving landscape of social media, brands and creators constantly seek to optimize engagement with their most passionate followers, often referred to as “super-fans.” Understanding where this engagement occurs—whether on platforms like Discord or Instagram—can offer valuable insights into how to build a thriving community and enhance brand loyalty. The Rise of “Super-Fans” Super-fans…

In today’s competitive market, understanding consumer friction points is essential for businesses aiming to enhance customer satisfaction and drive conversions. These friction points—where customers encounter obstacles, confusion, or dissatisfaction—result in disengagement and can significantly impact brand loyalty and revenue. At Luth Research, we specialize in uncovering these friction points through our innovative solutions, enabling brands…

Understanding where the most active brand advocates for tech are located can significantly enhance marketing strategies for tech companies. Brand advocates, individuals who promote and endorse products enthusiastically, play a critical role in shaping brand perceptions and influencing purchasing decisions. This article explores the key areas where these advocates are most prevalent, helping companies leverage…

In today’s competitive market landscape, brands are continuously seeking innovative ways to stand out. One intriguing concept gaining traction is the idea of a brand’s “intensity” as a potential anchor for its identity. But how does this notion translate into tangible brand strategy? Understanding Brand Intensity Brand intensity refers to the emotional and psychological connection…

Cross-border e-commerce has become a transformative force in the retail landscape, exceeding the growth rates of traditional domestic retail. Understanding the dynamics driving this remarkable acceleration is essential for marketers, retailers, and consumers alike. In this article, we explore the factors contributing to this rapidly expanding sector and what it means for the future of…